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Iridia Health Hub
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How will I receive my results?Results are typically sent via a password-protected email.
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What should I bring to my appointment?Please bring a valid photo ID.
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Where are you located?Iridia Health Hub: 1755 W Broadway #314, Vancouver, BC V6J 4S5 Terrace Clinic: 3412 Kalum St, Terrace, BC V8G 4T2
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What should I do if I’m running late?If you anticipate being more than 10 minutes late, please call us at 236-757-9416 and we’ll do our best to accommodate you.
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Is parking available?Yes, paid parking is available in the building’s parkade, and there is also street parking nearby.
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What are your hours of operation?Vancouver: Monday to Friday, 8:00 AM – 4:00 PM Terrace: Typically every other Wednesday, 1:00 PM – 4:00 PM (Please confirm with us as hours may vary).
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How far in advance should I book my appointment?Booking availability can vary, so we recommend scheduling as early as possible to secure your preferred time.
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Do I need a referral to book an appointment?No referral is required. However, in many cases, your employer may initiate contact with the Iridia Health Hub.
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Can I cancel my appointment?We understand that plans can change. To receive a full refund, please cancel at least 72 hours before your appointment. If you cancel within this timeframe or miss your appointment, a $50 fee will apply, and a partial refund will be issued. For cancellations made more than 72 hours in advance, please contact us at booking@iridiamedical.com or call 604-685-4747 ext. 8. Thank you for your understanding.
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