Frequently Asked Questions (FAQs)
No referral is required. However, in many cases, your employer may initiate contact with the Iridia Health Hub.
Booking availability can vary, so we recommend scheduling as early as possible to secure your preferred time.
Please bring a valid photo ID.
Results are typically sent via a password-protected email.
Yes, paid parking is available in the building’s parkade, and there is also street parking nearby.
If you anticipate being more than 10 minutes late, please call us at 236-757-9416 and we’ll do our best to accommodate you.
We understand that plans can change. To receive a full refund, please cancel at least 72 hours before your appointment. If you cancel within this timeframe or miss your appointment, a $50 fee will apply, and a partial refund will be issued.
For cancellations made more than 72 hours in advance, please contact us at booking@iridiamedical.com or call 604-685-4747 ext. 8. Thank you for your understanding.
Iridia Health Hub: 1755 W Broadway #314, Vancouver, BC V6J 4S5
Terrace Clinic: 3412 Kalum St, Terrace, BC V8G 4T2
Vancouver: Monday to Friday, 8:00 AM – 4:00 PM
Terrace: Typically every other Wednesday, 1:00 PM – 4:00 PM (Please confirm with us as hours may vary).
