Responsive Mental Health Services for Firefighters

Iridia understands the unique challenges faced by first responders, especially firefighters, after particularly difficult calls. To better support their mental well-being, we have partnered with experienced, Lower Mainland-based counsellors and psychologists to provide responsive, on-demand mental health services. These services are available to firefighters who may need professional support following a traumatic or high-stress incident.

For Employees: If you're feeling the impact of a challenging call or a difficult period, our responsive mental health services offer you immediate access to counselling and psychological support. Available within 1-2 days of a request, the goal is to provide timely care, helping you process and manage any emotional or psychological distress. Whether you're looking for one-on-one sessions or simply need to talk, we're here to help.

What to Expect:

- Timely Access: Firefighters can access services within 1-2 days following a challenging call or incident.
- Flexible Support: Sessions are offered on an hourly basis, with the option to set aside specific blocks of time for your department’s needs.
- Building Rapport: Our counsellors also offer drop-in visits to your department to establish trust, normalize mental health conversations, and build rapport with your team.
- Ongoing Care: Over time, counsellors may also be available for annual check-ins to ensure ongoing mental well-being.

For Organizations: Providing responsive mental health support demonstrates your commitment to the well-being of your team. This service ensures that firefighters have access to professional support when they need it most, fostering a healthy work environment and promoting mental resilience. Offering these services can help normalize mental health discussions within your department and build stronger relationships between your team and mental health professionals.

Our Responsive Mental Health Services are designed to provide immediate, confidential, and professional support, helping your team stay resilient, strong, and supported in the face of the challenges they encounter on the job.